Privacy Policy — ug7779 Philippines

This Privacy Policy ("Policy") is issued by ug7779 ("we," "us," or "our") and applies to all personal data collected, processed, and stored in connection with your use of the ug7779 platform, accessible at ug7779.app and any associated mobile interfaces (collectively, the "Platform").

This Policy is intended to inform you — as a registered player, prospective player, or visitor to the Platform — about our data practices in a clear and transparent manner, in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations.

By accessing or using the ug7779 Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of the Platform and contact our support team to request account closure.

This Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated herein by reference.

ug7779 collects the following categories of personal data from players and platform visitors:

We do not intentionally collect sensitive personal information beyond what is strictly required for identity verification and regulatory compliance. Where sensitive data is collected (e.g., government ID), it is handled with heightened security measures.

ug7779 collects personal data through the following means:

• Direct Submission: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically when you access the Platform, via cookies, log files, and similar tracking technologies.
• Third-Party Sources: Identity verification data from KYC service providers; fraud and AML screening data from compliance partners; payment data from GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard processors.
• Publicly Available Sources: In limited circumstances, we may verify information against publicly available records for fraud prevention or regulatory compliance purposes.

ug7779 processes your personal data for the following purposes:

• Account Management: To create, maintain, and manage your ug7779 player account, including authentication and account security.
• Service Delivery: To provide access to games, process bets, calculate winnings, and deliver the full range of ug7779 platform features.
• Payment Processing: To process deposits and withdrawals via your chosen payment method, and to maintain accurate financial records.
• Identity Verification (KYC): To verify your identity and age (21+) in compliance with applicable gaming regulations and anti-money laundering requirements.
• Regulatory Compliance: To meet our obligations under Philippine gaming regulations, the Data Privacy Act, and anti-money laundering laws.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform.
• Responsible Gaming: To monitor gaming behavior, identify at-risk players, and administer responsible gaming tools such as deposit limits and self-exclusion.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Marketing & Promotions: To send you relevant promotional offers and platform updates, where you have provided consent or where permitted by applicable law. You may opt out at any time.
• Platform Improvement: To analyze usage patterns and improve the functionality, performance, and user experience of the ug7779 Platform.

ug7779 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing required to perform our contract with you — i.e., to operate your account and deliver the services you have registered for.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including KYC, AML, and gaming regulatory requirements.
• Legitimate Interests: Processing necessary for our legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

ug7779 does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:

• Game Providers & Technology Partners: Third-party game studios and platform technology providers who supply games and software infrastructure to ug7779, subject to data processing agreements.
• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, and other payment service providers, for the purpose of processing your transactions.
• KYC & Compliance Providers: Identity verification and AML screening service providers engaged to assist with regulatory compliance obligations.
• Regulatory Authorities: Philippine gaming regulators, the National Privacy Commission, law enforcement agencies, and other competent authorities, where required by law or court order.
• Professional Advisors: Legal counsel, auditors, and other professional advisors, subject to confidentiality obligations.

All third parties with whom ug7779 shares personal data are required to handle that data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the one for which it was shared.

ug7779 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account & Identity Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AML and gaming regulatory requirements.
• Transaction & Financial Data: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine financial regulations.
• Gaming History: Retained for a minimum of three (3) years for regulatory audit purposes.
• Support Communications: Retained for two (2) years from the date of the last interaction, unless a longer period is required for dispute resolution.
• Marketing Data: Retained until you withdraw consent or opt out of marketing communications, after which it is deleted or anonymized promptly.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized. Where deletion is not immediately possible due to technical constraints, the data is isolated and protected from further processing until deletion can be completed.

ug7779 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS Encryption: All data in transit between your device and our servers is encrypted using industry-standard SSL/TLS protocols.
• Encryption at Rest: Sensitive data stored in our databases, including financial information and identity documents, is encrypted at rest.
• Password Hashing: Account passwords are never stored in plain text. We use strong cryptographic hashing algorithms to store password credentials securely.
• Access Controls: Access to personal data is restricted to authorized personnel on a strict need-to-know basis, with role-based access controls and audit logging.
• Regular Security Audits: Our platform and infrastructure undergo regular security assessments, penetration testing, and vulnerability scanning.
• Incident Response: We maintain a documented data breach response procedure. In the event of a breach affecting your personal data, we will notify you and the National Privacy Commission as required by law.

While ug7779 takes all reasonable steps to protect your data, no system is completely immune to security risks. You are responsible for maintaining the security of your account credentials and for notifying us immediately of any suspected unauthorized access.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by ug7779:

• Right to Be Informed: The right to be informed about how your personal data is collected, used, and processed — which this Policy fulfills.
• Right of Access: The right to request a copy of the personal data we hold about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer via the contact details provided in Section 13 of this Policy. We will respond to all verified requests within thirty (30) days, as required by law.

ug7779 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage patterns, and enhance your overall experience. The following types of cookies are used:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies and security tokens. They cannot be disabled without affecting core functionality.
• Functional Cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the Platform, helping us identify areas for improvement. No personally identifiable information is shared with analytics providers.
• Security Cookies: Used to detect and prevent fraudulent activity, bot traffic, and other security threats.

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the ug7779 Platform. ug7779 does not use third-party advertising cookies or cross-site tracking technologies.

The ug7779 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. ug7779 does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. Any winnings or balances associated with an underage account will be forfeited.

If you believe that a minor has registered on the ug7779 Platform, please contact our support team immediately so that we can investigate and take appropriate action.

ug7779 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification.

Your continued use of the ug7779 Platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed of how we protect your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact the ug7779 Data Protection Officer (DPO):

• Email: [email protected]
• Live Chat: Available 24/7 inside your ug7779 account dashboard
• Response Time: Within 1 hour on average; formal data subject requests within 30 days

If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (privacy.gov.ph).